Frequently Asked Questions
How are the meals served?
The meals are served buffet style, but we don’t
just put them out and let you fend for yourselves. Staff are serving
all the hot items on the buffet, and the beef is carved from the
roast for each individual guest. This makes a nice presentation, and
permits each person to select the beef the way they prefer it, as
opposed to what they would get if it were precut and placed on a
tray.
Do
you clean up after the meal?
Yes. We pick up plates from the tables, and
each guest is asked if they care for any more servings before their
plate is removed. In the event that someone gives up their plate and
then decides that they would like some more food, they can get
another new plate, and you are not charged for that.
How do you know how many
people to charge us for?
When you book your function with us, we ask you
for the approximate number of guests that you expect to attend.
Then, several days before your function date we ask you for a
guaranteed number, and we put out the appropriate number of plates
on the buffet tables. We are always able to serve the entire number
of people before anyone is ready for second helpings.
How
long does it take to serve everyone?
It takes approximately 18 to 20 minutes to
serve 150 people.
Do
we get to take home any beef that isn’t served?
The dinners are offered as “all you can eat”
and your guests can go up to the buffet line as often as they want
to. However, it isn’t offered as “all you can eat today, tomorrow,
and next week”. At some point it becomes very evident that no one
cares for any more food and with your permission, the buffet line is
closed down and taken away, and any remaining food goes back with
us. The only exception to this is if for some reason the total
expected attendance of guests wasn’t reached, we would leave you
enough food to compensate for that number, after all, you are paying
for it.
Are
there any additional charges for staff to serve and clean up?
No. All staff are included in the price of the
meal.
How
are your staff attired?
All staff wear white shirts/blouses, black
pants/slacks, bow ties and black aprons with our company logo.
Are
gratuities and GST included in your menu prices?
No. Gratuities and GST are in addition to the
menu prices. Gratuities are not only for the actual staff serving
you, but are shared by the people who prepare your food and clean up
as well.
How
much are gratuities?
Gratuities are 15% and are added at the time
the bill is prepared.
How
much do you charge for children?
Children under 9 years old are charged half
price for the dinners and salads. Children 9 years and older are
charged full price. This children’s discount does not apply to
desserts, or BBQ Beef on a Kaiser.
What
do you offer for people who do not eat beef?
We offer a portion of vegetarian lasagne
instead of the slices of beef with the dinners. The other
accompaniments would remain the same.
Is
a deposit required to make a booking?
Yes. A deposit is required to confirm your
booking and is deducted from your final payment.
